Customer Reviews

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Everything went great. Fast Shipping!!

Planning technical assistance by *** was superior, end-to-end and remarkable given both the holidays timing and the impending birth of his child. He knows his stuff and always picked up the phone. Product arrived ahead of schedule in impeccable condition, with acoustical fabric snug to the panel. Installation instructions were clear. We were able to install on time to rave reviews for aesthetics and performance.
Opportunities for improvement: 1) Delivery happened late on a Friday without advance notice and the panels were in a large cube which did not fit through a conventional door. Happily our antique building has an underground garage door and we were able to receive the shipment there ahead of the weekend snow. 2) The fabric color was a bit more gray than we anticipated, but still looks great. Will send photos, as promised.

Great pre-sales support. Product shipped before promised date.

Thanks for your help!

We would recommend your company and product to others.

Sales representative Don Strahle is prompt, efficient, and courteous. It is a pleasure doing business with him.

Very good customer service!

Estimate was a bit confusing at first but they delivered big time. Looks great/sounds great/great price!

The service I received was very good and your tech assist was very good

We were very happy with the service and speed at which we got the material.

Thank you :-)

Very pleased with customer services and the quick response to an urgent purchase order.

Everything was great. Good price and good service.

Customer service was excellent. Received samples very quickly, representative very helpful and courteous. Very responsive to meeting need that fabric was received in time for my contractors. Fabric colors very versatile and seems to be top quality. Very satisfied all around.

automatically provide product shipping date, via e-mail, within 24 hours of order placement.

Every point of the process was timely, communicative, and accurate. The ETA for the products actually beat the estimates. I will not hesitate to contact Acoustical Solutions for my sound control needs in the future.

Great customer service and really helped to find the right solution. The sound in our new building is significantly better.

Good

Cory Diggs was very helpful and responsive to all my requests. Panels arrived right on schedule and installed easily. Good product and customer service.

Product is great. Very quick turn around from design, production, and delivery. Great to work with.

Good