Customer Reviews

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Very nice experience with your tech support as well as receipt of order.

order was delayed due to paint problems I was contacted about the problem and kept up ton date. Good service

*** and his staff have been exceptional to work with. Very professional and knowledgeable in every aspect of our project. A problem with the ceiling tiles was immediately addressed and remedied.

The service was so fast. I ordered the product and it arrived more quickly than I anticipated.

The product was just as described.

The products were very good; but even better – and please keep this up – are the advise with clearly understandable facts and arguments; the excellent explanations of difference between sound barriers and sound absorption. Acoustical Solutions is the best, most clear & concise, I found on the internet.

Response time was very fast and helpful, from researching products to samples to receiving my product. Very good company to deal with all the way around. I will definitely be a repeat customer and would recommend them to anyone in need of their products.

The sales staff are very knowledgeable of their products and provided me the information required to install the product myself. I have only completed the first stage of my soundproofing, the floor and will attacking the ceiling down stairs in a couple of months.

Their office is very convenient for pick up and my order was ready to be loaded when I arrived.

Very customer oriented.
Thanks
***

The speaker works great to block out hippa protected information from waiting room patients. My only complaint is that there is a missing piece that is supposed to attach to the sides.

Thank you for sharing your feedback. We have attempted to contact you regarding the missing parts, but have received no response. Please let us know if we can be of any further assistance.

Your product was fine however your shipping needs improvement . The plastic bag for the 3 yard order was ripped to shreds and the box for the 12 yard order was also broke apart. Maybe if you mark the packages fragile your carrier will do a better job .I am not blaming you, only your carrier. Looking forward to doing more business with you.
Thank you.

My old Bozak Symphonies look fabulous again thanks to the great fabric I purchased . Fast shipping. good value.

*** was the first representative to help us. I really appreciated *** assistance.

*** I also appreciate *** assistance in getting me quotes for my different projects.

I was completely satisfied with Acoustical from beginning to end. My salesperson was knowledgeable about the product and assisted me with selections. The product I received was exactly as I ordered, and installed easily. It made a distinct improvement in cutting down the reverberated noise in our office.

I did a bunch of research on acoustical control solutions for my bedroom floor during a condo loft rehab. I was able to boil it down to your company and one other and your customer service was way better.

I have a 3.5" concrete topper on timber which was cracked and squeaky against the floor. Sound transmission between my floor and the unit below was significant.

Using your floor underlayment was a dual success: The sound transmission is very much reduced AND the squeaking is gone. I believe this was because the product is so heavy that it ended up stabilizing the concrete that was moving around. Such a good outcome.

My sales rep was Hunter and he was super helpful and knowledgeable. He made sure I ordered the correct product for my project and that the order was processed quickly. In fact, I had to order one extra roll at the end of the project and he got it to me in just a few days in Chicago. I have to say that I couldn't be more satisfied with the product and service I received.

My sales rep, ***, went above and beyond to walk me through the steps necessary for my sound abatement project and to make sure that the materials ordered arrived to us on time.

I was very happy with my purchase the product exactly as described and it arrived promptly

I can't say enough how well I was treated.
They set the samples I asked for right away.
When I found the material I wanted, it was discontinued.
However, they found a couple yards left which is what I needed.
With all the selections they have along with their service, you don't need to look any farther.
***

It's easy to find and order items on the site and they ship fairly quickly. I would order from here again.

*** was wonderful to work with. He responded quickly to questions and with my quotes. He kept in contact to be sure everything was good.

well pleased!

very good