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Thanks for your feedback. We would suggest having a contractor evaluate this issue. The material may not have been stretched tight enough when installed. You may find some helpful tips in the videos posted on the product page (https://acousticalsolutions.com/product/acoustone-speaker-grille-cloth/).
Thank you for your feedback, and we are sorry for the issues you are experiencing. Since this order was the same as your previous order, we would like to determine if the issue is with the product, adhesive or if something has changed with the installation process. Installation conditions may vary from one job site to the next. For example, if the ceiling has a glossy finish, it may need to be sanded and cleaned prior to installation. Please contact us via our website (https://acousticalsolutions.com/contact/) to send pictures of the damaged product as well as the location where the product was being mounted. Reference Order# 906652 and let us know how many panels were damaged. We would like to work with you and our supplier to resolve the quality issues you are experiencing.