Customer Reviews

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I was happy with the product, and the demo material for choosing colors is really well thought out and useful. It might be nice to offer the option to receive larger samples once the customer has narrowed down their choices. (Maybe that exists and I just missed it…) Overall, though, I was very pleased, and would purchase again.

ordering was easy and shipping was very prompt

After meeting with my contractor for measurements, the staff at Acoustical Solutions made the rest of the process very easy. The fabric looks great in our Worship Center and finishes the space perfectly.

This was the best bunch of people I have dealt with in a long time. They were very courteous. There was some confusion with my order and they took care of it immediately. I would recommend these people to anyone. They were very informative.

My experience with a Acoutsical was really good. They really know their business. The selection of grill cloth was amazing. I got the perfect color for my speakers. I would use them every time. Very buttoned up company.

Outstanding products at great products and wonderful timeliness. I highly recommend Acoustical Solutions.

Had a generator that wouldn't pass the sound test. Acoustical Solutions came to the rescue! Quality was as described and it worked perfectly. This is an issue we don't come across very often but it's good to know who to turn to if I need to.

all went smooth. thank u

Excellent customer service, very timely order process and shipping. This went very smooth and we are highly satisfied.

Our panel looks nice and functions as we were told it would. Even using it in a less-than-conventional manner, it serves to provide an acoustic dampener to wayward sounds.

They are very knowledgeable and helpful. There products work. I bought the vinyl that weighs 1 pound per foot.
It works.

fast

*** Customer support in supplying a lab report and samples of several cloths was very helpful in choosing just what I wanted.

Could have used some extra mounting hardware parts, but otherwise service and products were great!

Slightly expensive but your product completely eliminated the problem.

Ater installing material incabinet doors after afew days I found that the material has started to sag. Any suggestions?

Thanks for your feedback. We would suggest having a contractor evaluate this issue. The material may not have been stretched tight enough when installed. You may find some helpful tips in the videos posted on the product page (https://acousticalsolutions.com/product/acoustone-speaker-grille-cloth/).

Product arrived quickly and as expected. Very happy with my purchase!

Great products and service! Thanks…

Everything arrived on time and undamaged.

Product fell off ceiling and fell apart. Not the same quality as previous order.

Thank you for your feedback, and we are sorry for the issues you are experiencing. Since this order was the same as your previous order, we would like to determine if the issue is with the product, adhesive or if something has changed with the installation process. Installation conditions may vary from one job site to the next. For example, if the ceiling has a glossy finish, it may need to be sanded and cleaned prior to installation. Please contact us via our website (https://acousticalsolutions.com/contact/) to send pictures of the damaged product as well as the location where the product was being mounted. Reference Order# 906652 and let us know how many panels were damaged. We would like to work with you and our supplier to resolve the quality issues you are experiencing.