Customer Reviews

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They are excellent in what they are doing, quick to response and customer service ecxellent

Great Sales Rep !

First time ordering and everything went well

Great Service

Customer service is great, I work mainly with Kevin and he has very quick response time and has always been very professional and a joy! We are very happy to have such a great team to work with!

Speaker fabric that I ordered arrived quickly and was of high quality. Very pleased with everything!

Great customer service and the product is amazing! We got the sound wave ribbons and they not only look so cool but they really do an amazing job of cutting the eco in our salon, spa, and yoga studio!

I've made several purchases over the years and the Company has always been Professional. A good quality product.

Very professional and knowledgeable staff. Great quality grill cloth and quick shipment, well packed.

Alex was really great to work with. Together we discussed options to create a custom cover for my piano and he patiently worked with me and the CAD designers to get to a solution that worked for me. I would give my business to Acoustical Solutions again.

Fantastic to work with, and the Acoustical Consultant (Hunter Scarpa) is thoroughly helpful every time I call needing something. I will continue to price AS products for potential future projects.

Item looks good. Have not installed it as of this date.

Very helpful in getting the correct product for our situation. The difference in the acoustics of our room was astounding.

Great communication and service 100%

Great customer service. Knowledgeable and friendly. Quick shipping of samples and fast delivery on order.

Everything was good. The salesman was knowledgeable and very easy to work with. Panels arrived ahead of schedule , are up and look great. Thank you… Frank

Great products at fair prices and seemless delivery, thanks!

I found the right product for my application and Acoustical Solutions delivered it exactly when they said they would. I couldn't ask for anything more.

Thanks for the assistance on our project!!!

Noise reduction surpassed my expectation, but installation was much harder than expected.

1) I viewed the installation video. On 3 sides of the window opening the mounting strips had to be installed on drywall. The screws provided weren’t sufficient for drywall. Also the mounting strips had foam strips not double sided tape on them. Holes had to be pre-drilled in the strips for drywall screws. Installation took far more time and tools.
2) Then windows came numbered as indicated on the estimate, top or bottom was not. I had to guess at which side was up.

The only reason I’m giving 3 stars is because of the noise reduction. It really made a difference. I will consider other manufactures if I need additional insert.

Thank you for your feedback. We are pleased to hear that the window kits exceeded your expectations for noise reduction, and we appreciate your confidence in our company to help accomplish your goal. We do want to address some of your concerns. The website states that what is provided does not include screws. However, we send self-tapping sheet metal which covers the majority of situations to use as an anchor, if needed. The foam is essentially operating like weather stripping to seal the space between the metal angle and the window casing. Due to the fluctuation of construction materials, the foam helps create a good seal, which is why screws are used to hold the metal angle in place. Finally, the labeling of the top and bottom of the kits. We have never been informed of any issues with determining window orientation. However, we believe in the continuous improvement philosophy, so your request is being reviewed by management so we can improve on this product for our customers. We hope this covers everything you mentioned and if you need any further assistance, please reach out to your sales rep and they will be happy to help. Thank you again for your business.