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Acoustical Solutions was asked to quote a custom 25’L x 10’H blanket wall using the ABSC-25 product with a guaranteed decibel reduction. Acoustical Solutions communicated that one of our acoustical engineers would need to be contracted to do a site survey and perform an acoustical analysis for us to guarantee a specific decibel reduction. Acoustical Solutions acoustical engineer’s email address was provided, and our acoustical engineer also called. A call back was never received, or email received to discuss further.
The ABSC-25 blanket wall required is made to order and non-returnable. This was communicated prior to ordering. Acoustical Solutions also reiterated that for us to guarantee a decibel reduction, one of our acoustical engineers must perform a site visit and acoustical analysis. The order was placed without with this being done.
We have reached out multiple times since receiving this review to try and help better the results but have received little response. We would be happy to help you find a solution. Please contact us at your earliest convenience.