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Thank you for your feedback. We regret that it took so long you to receive the samples you requested. Our records indicate that we mailed out samples three times. Since you eventually received the first set, there must have been some issue with the local courier. Thank you for making us aware of this situation. We will see if there is a way we can avoid this issue in the future.
Thank you for your feedback. We are sorry to hear the product did not meet your expectations. We have a full staff of acoustical experts available to answer questions and recommend products, however, we were not contacted to provide any advice for your project. The Desktop Sound Masking system is designed to mask speech frequencies by generating sound within the space it is used. This is a cost-effective solution for many of our satisfied clients. If you can provide us with more detail about your project, we may be able to determine the reason why this product did not solve your specific sound masking problem.
Thanks for your review Art. We would love to see pictures of the finished product!