Customer Reviews

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The items that were ordered were what I needed, and fit the project correctly.

Even though I placed the order entirely through their site, it was reviewed by humans. They reached out by phone just to verify a few things and talk through the shipping situation. Everything arrived as expected and is functioning nicely.

Courteous and fast service

Best in class

Excellent company to work with. I don't shop anywhere else. Knowledgeable, expedient and good products. Thanks Steve for your help.

Would have been nice to have someone come out to see exactly what we needed. Unfortunately it did not work for us and with no returns as total waste.

Thank you for your feedback and we are sorry to hear about the challenges you have encountered.

Acoustical Solutions was asked to quote a custom 25’L x 10’H blanket wall using the ABSC-25 product with a guaranteed decibel reduction. Acoustical Solutions communicated that one of our acoustical engineers would need to be contracted to do a site survey and perform an acoustical analysis for us to guarantee a specific decibel reduction. Acoustical Solutions acoustical engineer’s email address was provided, and our acoustical engineer also called. A call back was never received, or email received to discuss further.

The ABSC-25 blanket wall required is made to order and non-returnable. This was communicated prior to ordering. Acoustical Solutions also reiterated that for us to guarantee a decibel reduction, one of our acoustical engineers must perform a site visit and acoustical analysis. The order was placed without with this being done.

We have reached out multiple times since receiving this review to try and help better the results but have received little response. We would be happy to help you find a solution. Please contact us at your earliest convenience.

Best product, great prices and fast delivery.

Easy to deal with excellent product knowledge, Found great solution to unique problem.

Helped out a lot as to obtaining material since obtained from their warehouse directly and went smoothly

The team came when scheduled and were on thime They did a great installation They cleaned up and left no mess…

My experience with Acoustical Solutions has been excellent. Steven and your other staff members provided great feedback and assistance in the planning stage and great follow-up as we proceeded through the delivery and installation stages. I am very pleased with your staff and products. I have four dedicated two-channel music systems, which are all supported by your sound/room treatment systems. I am currently working with Steven on the details for the sound/room treatment solution for room number 5. Great Team, Fantastic Support and Incredible Products!!!!

Don Strahle at Acoustical Solutions is the man to see! Personable, and an experienced problem solver.

I needed a product to help with the sound in an office. I found Acoustical Solutions on the web and called. The person who answered was very helpful and offered to send me some samples. The samples arrived quickly and I was able to make a selection and order the product. The process was quick and simple and the product arrived as promised. Great service.

Very comprehensive assistance from salesmen for my project; staffs priotised my needs for the specificity of my project.

all went well & am pleased. Only down side was that the product was not ready upon
purchase & needed to litterally be manufactured & that set me back over two weeks. The worst part was not being aware of the delay in availability until a few days AFTER I made the order but, it was worth the wait. Thumbs up!

Took a while for it to be delivered, but good service overall.

Great doing business with you

Great communication and fast service.

It did exactly what it stated,

Hayden was very helpful and knowledgeable.