Industrial & Manufacturing
Acoustical Solutions helps deliver a sound blocking blanket enclosure to a New Jersey industrial plant for AECOM.
AECOM’s new industrial operation in New Jersey included machinery that was a little too loud for employee safety and comfort. Acoustical Solutions with client Adam P. to help design and deliver an acoustical blanket enclosure within a short time frame.
“We talked about a complete track system enclosure with a double track rolling system for access to the area. and quoted the blankets alone as a quick alternate,” says Ryan, “They ended up doing custom cuts and provided their own hanging system”.
Eric H., the site supervisor in New Jersey, was about a week away from completing his punch list, and hanging the blankets was his final task – he had been at the site a year and a half and was anxious tocomplete the final sound abatement project. After placing the order, Eric checked back in with Ryan tosee if it was possible to get the blankets the next day:
“How is it shipping? There is a meeting scheduled for Wednesday and they are the ones that complained about the noise so it would be nice to have it up by then but definitely by Thursday which is my last day here. Thanks for working with us to expedite this order. -Eric H.”.
Acoustical Solutions pulled out all the stops to ensure his client had their acoustical solution when they needed it:
“Once the expedited order was placed, we had mostly standard (and some custom) blankets. Part of the way through, they requested all the blankets to be 4′ wide and we were able to accommodate this change at the last minute. As the blankets were getting ready to ship, I investigated express shipping in order to get it delivered sooner.”
The blankets arrived on time and were installed before deadline – and Adam was ecstatic with the customer service he received from his Acoustical Solutions Rep:
“Ryan’s help through the entire process was second to none. He quoted us a material that worked perfectly for our application, quickly returned pricing, and was able to make a last minute change to our order and still get the order and shipping expedited to meet our client’s demands.”
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